The book’s working section · 210 reflection questions
Questions you can carry forward.
Each chapter has ten questions. The first three open the chapter’s most important choices. The remaining seven continue under Further Questions. Ask them again when the company, the market, or you have moved.
Part 1
Mastering the Problem
1.1The Value of the Problem2 open · 8 require access
- 01Requires accessQuestion 1 requires full access.
- 02
What do people do in practice that shows the problem matters enough for them to act?
- 03Requires accessQuestion 3 requires full access.
- Further QuestionsSeven questions for the next review.
- 04Requires accessQuestion 4 requires full access.
- 05Requires accessQuestion 5 requires full access.
- 06Requires accessQuestion 6 requires full access.
- 07
What are they willing to pay with: time, money, attention, or trust?
- 08Requires accessQuestion 8 requires full access.
- 09Requires accessQuestion 9 requires full access.
- 10Requires accessQuestion 10 requires full access.
1.2The Problem as a Compass2 open · 8 require access
- 01
Which precise and enduring problem in people's lives has the company made its North Star?
- 02Requires accessQuestion 2 requires full access.
- 03Requires accessQuestion 3 requires full access.
- Further QuestionsSeven questions for the next review.
- 04Requires accessQuestion 4 requires full access.
- 05Requires accessQuestion 5 requires full access.
- 06Requires accessQuestion 6 requires full access.
- 07Requires accessQuestion 7 requires full access.
- 08Requires accessQuestion 8 requires full access.
- 09Requires accessQuestion 9 requires full access.
- 10
Which opportunity tempts you farthest away from the problem you said yes to?
1.3The Timing of the Problem2 open · 8 require access
- 01Requires accessQuestion 1 requires full access.
- 02Requires accessQuestion 2 requires full access.
- 03
Which real action shows that the market is beginning to become ready?
- Further QuestionsSeven questions for the next review.
- 04Requires accessQuestion 4 requires full access.
- 05Requires accessQuestion 5 requires full access.
- 06Requires accessQuestion 6 requires full access.
- 07Requires accessQuestion 7 requires full access.
- 08
Which habit, technology, rule, or price opens the market, and which one can close it again?
- 09Requires accessQuestion 9 requires full access.
- 10Requires accessQuestion 10 requires full access.
1.4Beneath the Surface of the Problem2 open · 8 require access
- 01Requires accessQuestion 1 requires full access.
- 02Requires accessQuestion 2 requires full access.
- 03Requires accessQuestion 3 requires full access.
- Further QuestionsSeven questions for the next review.
- 04Requires accessQuestion 4 requires full access.
- 05Requires accessQuestion 5 requires full access.
- 06
What in the surroundings prevents the customer from experiencing the product's value?
- 07Requires accessQuestion 7 requires full access.
- 08Requires accessQuestion 8 requires full access.
- 09
When does your search for the cause of the problem the company is trying to solve become so broad that no one can take responsibility for the next action?
- 10Requires accessQuestion 10 requires full access.
1.5Tool: The Five Whys2 open · 8 require access
- 01Requires accessQuestion 1 requires full access.
- 02
Which links in the chain of causes do you know, and which are you assuming?
- 03Requires accessQuestion 3 requires full access.
- Further QuestionsSeven questions for the next review.
- 04
What is the difference between what you expected and what actually happened?
- 05Requires accessQuestion 5 requires full access.
- 06Requires accessQuestion 6 requires full access.
- 07Requires accessQuestion 7 requires full access.
- 08Requires accessQuestion 8 requires full access.
- 09Requires accessQuestion 9 requires full access.
- 10Requires accessQuestion 10 requires full access.
1.6Tool: First Principles Thinking2 open · 8 require access
- 01
Which part of your current solution do you treat as unchangeable even though it consists of choices that can be examined?
- 02Requires accessQuestion 2 requires full access.
- 03Requires accessQuestion 3 requires full access.
- Further QuestionsSeven questions for the next review.
- 04Requires accessQuestion 4 requires full access.
- 05
Which assumption makes you believe the product or business model can only be assembled as it is now?
- 06Requires accessQuestion 6 requires full access.
- 07Requires accessQuestion 7 requires full access.
- 08Requires accessQuestion 8 requires full access.
- 09Requires accessQuestion 9 requires full access.
- 10Requires accessQuestion 10 requires full access.
Part 2
Ignition
2.1The Target Audience2 open · 8 require access
- 01Requires accessQuestion 1 requires full access.
- 02Requires accessQuestion 2 requires full access.
- 03
What can I do with your product?
- Further QuestionsSeven questions for the next review.
- 04Requires accessQuestion 4 requires full access.
- 05Requires accessQuestion 5 requires full access.
- 06Requires accessQuestion 6 requires full access.
- 07
What should make your first customer think, That product was made for someone like me, when it stands among the market's many alternatives?
- 08Requires accessQuestion 8 requires full access.
- 09Requires accessQuestion 9 requires full access.
- 10Requires accessQuestion 10 requires full access.
2.2MVP: Minimum Viable Product2 open · 8 require access
- 01Requires accessQuestion 1 requires full access.
- 02Requires accessQuestion 2 requires full access.
- 03Requires accessQuestion 3 requires full access.
- Further QuestionsSeven questions for the next review.
- 04Requires accessQuestion 4 requires full access.
- 05Requires accessQuestion 5 requires full access.
- 06
What must you not rush because safety, trust, or permission is part of the value?
- 07Requires accessQuestion 7 requires full access.
- 08Requires accessQuestion 8 requires full access.
- 09Requires accessQuestion 9 requires full access.
- 10
Is your MVP the beginning of the customer's real movement, or an excuse to show something unfinished?
2.3Feedback Loops2 open · 8 require access
- 01Requires accessQuestion 1 requires full access.
- 02Requires accessQuestion 2 requires full access.
- 03Requires accessQuestion 3 requires full access.
- Further QuestionsSeven questions for the next review.
- 04
Which answer are you hoping to get from the customer, and what might you overlook because you want that particular answer?
- 05Requires accessQuestion 5 requires full access.
- 06Requires accessQuestion 6 requires full access.
- 07Requires accessQuestion 7 requires full access.
- 08
What did you specifically observe in the customer's use of the product, and what did you add yourself as an explanation of what you observed?
- 09Requires accessQuestion 9 requires full access.
- 10Requires accessQuestion 10 requires full access.
2.4Networking2 open · 8 require access
- 01Requires accessQuestion 1 requires full access.
- 02Requires accessQuestion 2 requires full access.
- 03Requires accessQuestion 3 requires full access.
- Further QuestionsSeven questions for the next review.
- 04Requires accessQuestion 4 requires full access.
- 05
Whom in your network can you ask for an honest answer without first turning the conversation into a transaction?
- 06Requires accessQuestion 6 requires full access.
- 07Requires accessQuestion 7 requires full access.
- 08Requires accessQuestion 8 requires full access.
- 09
What responsibility does the introduction you want place on the person opening the door?
- 10Requires accessQuestion 10 requires full access.
2.5The Team Behind the Company2 open · 8 require access
- 01Requires accessQuestion 1 requires full access.
- 02
Who on the team becomes more honest when you join the conversation, and who begins holding back their objections?
- 03Requires accessQuestion 3 requires full access.
- Further QuestionsSeven questions for the next review.
- 04Requires accessQuestion 4 requires full access.
- 05Requires accessQuestion 5 requires full access.
- 06Requires accessQuestion 6 requires full access.
- 07
Which role are you holding on to because it belongs to the company's past?
- 08Requires accessQuestion 8 requires full access.
- 09Requires accessQuestion 9 requires full access.
- 10Requires accessQuestion 10 requires full access.
Part 3
The Market
3.1The Market2 open · 8 require access
- 01
In which surroundings does your product become more relevant without the product changing?
- 02Requires accessQuestion 2 requires full access.
- 03Requires accessQuestion 3 requires full access.
- Further QuestionsSeven questions for the next review.
- 04Requires accessQuestion 4 requires full access.
- 05Requires accessQuestion 5 requires full access.
- 06Requires accessQuestion 6 requires full access.
- 07Requires accessQuestion 7 requires full access.
- 08Requires accessQuestion 8 requires full access.
- 09Requires accessQuestion 9 requires full access.
- 10
Which small and specific customer group can the company reach, serve, and learn from before it tries to sell to a larger market?
3.2Product-Market Fit2 open · 8 require access
- 01Requires accessQuestion 1 requires full access.
- 02Requires accessQuestion 2 requires full access.
- 03
Will customers continue to choose and use the product when the discount, the campaign, and your personal explanation are gone?
- Further QuestionsSeven questions for the next review.
- 04Requires accessQuestion 4 requires full access.
- 05Requires accessQuestion 5 requires full access.
- 06Requires accessQuestion 6 requires full access.
- 07Requires accessQuestion 7 requires full access.
- 08
Which part of the product would customers hold on to if the company were forced to remove everything else?
- 09Requires accessQuestion 9 requires full access.
- 10Requires accessQuestion 10 requires full access.
3.3Go-to-Market Strategy2 open · 8 require access
- 01Requires accessQuestion 1 requires full access.
- 02Requires accessQuestion 2 requires full access.
- 03Requires accessQuestion 3 requires full access.
- Further QuestionsSeven questions for the next review.
- 04Requires accessQuestion 4 requires full access.
- 05Requires accessQuestion 5 requires full access.
- 06
How do your best customers discover the product?
- 07Requires accessQuestion 7 requires full access.
- 08Requires accessQuestion 8 requires full access.
- 09
When does the customer first experience the value you promised?
- 10Requires accessQuestion 10 requires full access.
3.4KPI, Key Performance Indicators2 open · 8 require access
- 01Requires accessQuestion 1 requires full access.
- 02
Which measurement do you call a result even though it shows only activity?
- 03Requires accessQuestion 3 requires full access.
- Further QuestionsSeven questions for the next review.
- 04
Which specific action do you expect will create the desired change for the customer or the company?
- 05Requires accessQuestion 5 requires full access.
- 06Requires accessQuestion 6 requires full access.
- 07Requires accessQuestion 7 requires full access.
- 08Requires accessQuestion 8 requires full access.
- 09Requires accessQuestion 9 requires full access.
- 10Requires accessQuestion 10 requires full access.
3.5Traction2 open · 8 require access
- 01
Which valuable result has happened more than once?
- 02Requires accessQuestion 2 requires full access.
- 03Requires accessQuestion 3 requires full access.
- Further QuestionsSeven questions for the next review.
- 04Requires accessQuestion 4 requires full access.
- 05
What continues when the borrowed attention disappears?
- 06Requires accessQuestion 6 requires full access.
- 07Requires accessQuestion 7 requires full access.
- 08Requires accessQuestion 8 requires full access.
- 09Requires accessQuestion 9 requires full access.
- 10Requires accessQuestion 10 requires full access.
Part 4
Time
4.1Money Is Time2 open · 8 require access
- 01Requires accessQuestion 1 requires full access.
- 02Requires accessQuestion 2 requires full access.
- 03
If money is time, which future is the company buying, and which one is it using up?
- Further QuestionsSeven questions for the next review.
- 04Requires accessQuestion 4 requires full access.
- 05Requires accessQuestion 5 requires full access.
- 06Requires accessQuestion 6 requires full access.
- 07
How long can the company continue if customers pay later than expected?
- 08Requires accessQuestion 8 requires full access.
- 09Requires accessQuestion 9 requires full access.
- 10Requires accessQuestion 10 requires full access.
4.2Time-Based Administration2 open · 8 require access
- 01Requires accessQuestion 1 requires full access.
- 02Requires accessQuestion 2 requires full access.
- 03Requires accessQuestion 3 requires full access.
- Further QuestionsSeven questions for the next review.
- 04Requires accessQuestion 4 requires full access.
- 05Requires accessQuestion 5 requires full access.
- 06
Which completed sales or purchases, signed agreements, or upcoming payment deadlines has the company still not recorded?
- 07Requires accessQuestion 7 requires full access.
- 08Requires accessQuestion 8 requires full access.
- 09Requires accessQuestion 9 requires full access.
- 10
What do you know the company needs to record or reconcile today but keep pushing to tomorrow while the problem continues to grow?
4.3The Calendar and the Budget2 open · 8 require access
- 01Requires accessQuestion 1 requires full access.
- 02Requires accessQuestion 2 requires full access.
- 03Requires accessQuestion 3 requires full access.
- Further QuestionsSeven questions for the next review.
- 04
Which task consumes a great deal of the company's time without a financial basis?
- 05Requires accessQuestion 5 requires full access.
- 06Requires accessQuestion 6 requires full access.
- 07Requires accessQuestion 7 requires full access.
- 08
Which fixed expense or recurring task consumes the time or money the company's most important development needs every month?
- 09Requires accessQuestion 9 requires full access.
- 10Requires accessQuestion 10 requires full access.
4.4Distribution Versus Product2 open · 8 require access
- 01Requires accessQuestion 1 requires full access.
- 02Requires accessQuestion 2 requires full access.
- 03Requires accessQuestion 3 requires full access.
- Further QuestionsSeven questions for the next review.
- 04Requires accessQuestion 4 requires full access.
- 05
Is the company buying more attention to replace customers who do not return because the product does not yet create enough value?
- 06Requires accessQuestion 6 requires full access.
- 07Requires accessQuestion 7 requires full access.
- 08Requires accessQuestion 8 requires full access.
- 09
Is the product distributed when the customer has received it, or only when the customer can use it and experience the value without the founder's help?
- 10Requires accessQuestion 10 requires full access.
4.5Time and the Future2 open · 8 require access
- 01Requires accessQuestion 1 requires full access.
- 02
What do you believe will be normal in ten years, and what does that belief require of you tomorrow?
- 03Requires accessQuestion 3 requires full access.
- Further QuestionsSeven questions for the next review.
- 04Requires accessQuestion 4 requires full access.
- 05Requires accessQuestion 5 requires full access.
- 06Requires accessQuestion 6 requires full access.
- 07
What makes the market leader strong today but could make the company slow or locked in place when the market changes?
- 08Requires accessQuestion 8 requires full access.
- 09Requires accessQuestion 9 requires full access.
- 10Requires accessQuestion 10 requires full access.